Financial Services Guide (FSG)

Information verified correct on December 5th, 2016

A guide to the services we provide

About Us

JAS Wealth Pty Ltd ABN 97 162 473 225 trading as thewealthguy.com.au is a Corporate Authorised Representative (432664) of myAFS Pty Ltd (“myAFS”). myAFS (AFSL No. 480599) has authorised us provide general financial product advice and to arrange and deal in financial products. Additional detail on this arrangement, and the services we are authorised to provide, are contained on our website.

This means that when thewealthguy.com.au (“we”) provides you with factual information, or general advice, about financial products (such as deposit accounts or life insurance) or when we help you purchase these products, we are doing it as their representative.

Although we can provide you with comparative information about a range of financial products, any advice we provide will be general advice and won’t be tailored to your personal circumstances. You shouldn’t make any decision without considering your own needs and understanding that any advice we provide will be general and might not suit your personal circumstances.

If you need personal advice please let us know and we can refer you to an advice professional who can provide you with the service you require.

We are physically located at:

  • Level 36
  • 1 Macquarie Place
  • Sydney NSW 2000

You might find it more convenient to locate us at thewealthguy.com.au.

The purpose of this document

The FSG is designed to help you understand the services that we are authorised to provide and to decide whether you wish to use the services we offer.

This document outlines:

  • The services and types of products that we are authorised to provide to you;
  • How we are paid for the services we provide;
  • Any associations, interests or relationships that might influence our advice or the services we provide; and
  • How you can provide us with feedback on our services or get help if you have a problem.

myAFS Pty Ltd have authorised us to distribute this FSG.

Our services

thewealthguy.com.au was established to inform, educate and inspire consumers with the information and tools they need to understand and compare a range of products and services – including deposit products and life insurance.

We believe that by helping you to understand financial and insurance products we’re helping you to take control of your financial situation. The factual information we provide can help you make better decisions and free you from financial anxiety. Although we’ll only provide you with factual information and general advice, if you need professional advice tailored to your specific needs and circumstances we can refer you to a professional adviser.

Our products and service

We may provide information on savings accounts, term deposits and life insurance and income protection products.

Although we provide information on the products offered by a wide range of providers, we don’t cover every product available and you should consider whether the products featured on our site are appropriate for your needs.

We are authorised to provide general advice and deal in life insurance products, basic deposit products and term deposits. The advice we provide is in the form of factual information on the financial products listed on our website. We can provide you with information on these products and, should you wish to purchase a product, we can refer you to the product provider.
In some cases, we’ll need to collect certain information from you to provide you with a quote. Please understand that we don’t recommend that a specific product is appropriate for you because we don’t know enough about your circumstances to provide you with personal advice, so you have to consider your own situation and needs to determine the appropriateness of the information we provide.

We don’t provide personal financial product advice so you’ll never receive a Statement of Advice (“SoA”) from us.

You can elect to get financial advice from JAS Wealth, in which case you may receive a Statement of Advice (SoA).

Product Information

Should you decide to purchase any of the products about which we provide factual information or general advice, we encourage you to read the Product Disclosure Statement (“PDS”) for that product. The PDS is designed to assist you to understand the financial product, its risks and benefits as well as the fees and charges.

The PDS can be found on the provider’s websites.

Costs and Conflicts

Neither The Wealth Guy or myAFS are owned by Fund Managers, Insurers or Banks so the services we provide are not directly influenced by product manufacturers. We are however a commercial enterprise and we do receive remuneration from product issuers should you proceed to arrange a policy or open an account. We may also receive remuneration for referring you to a product or advice provider. However, our staff are salaried employees and do not receive any additional benefits that may influence the general advice or factual information that they provide to you. Any payment we receive is paid to us by the Issuer and is not a direct cost to you. We pay a flat fee to myAFS for our authorisation and professional indemnity insurance.

Our remuneration

We earn income from generating qualified referrals to financial institutions. A referral is generated when you visit a financial institution’s website via a link from our website. If you visit a provider’s website via our website, we may get paid either for that click itself or if you transact with the provider. Some examples include applying for insurance, opening a savings account or completing an application form on the provider’s website. We receive commission share on referrals to third party advice providers and they will disclose this in their advice to you. We also generate revenue from display advertising which includes banner advertisements.

myAFS

thewealthguy.au is a Corporate Authorised Representative of myAFS Pty Ltd ABN 61 607 514 689. myAFS is an Australian Financial Services Licensee (no. 480599) located at:

  • Level 36
  • 1 Macquarie Place
  • SYDNEY NSW 2000

Protecting your privacy

The privacy of your personal information is important to us and we respect your confidentiality. We won’t ask you for information we don’t need but, in order to provide quotes and some comparative information, we may collect some personal information from you.

You have the right not to provide the personal information we request, but this may compromise the effectiveness of the advice or information you receive. Rest assured that any personal information we collect or receive will be handled in accordance with our Privacy Policy.

Professional Indemnity Insurance

We maintain professional indemnity insurance to cover the information, advice, and services we provide. Our policy satisfies the requirements imposed by the Corporations Act 2001 and financial services regulations.

If you have a complaint, how it will be dealt with?

If you wish to make a complaint, the Marketing and Customer Service Director can be contacted on 02 8075 4566 or by email info@thewealthguy.com or by mail at JAS Wealth, PO Box R1990, Royal Exchange NSW Australia 1225.

thewealthguy.com.au has a formalised client complaint resolution procedure. All complaints are reviewed and investigated by the Marketing and Customer Service Director. If you make a complaint, our first response will be to contact you to discuss the complaint and to register a formal record of such complaint. We will endeavour to resolve your complaint as quickly and fairly as possible.

If, despite our best efforts, you believe your complaint has not been satisfactorily dealt with, you are entitled to refer the matter to an independent complaint handling body, namely the Credit and Investments Ombudsman Ltd (CIO).

You can contact CIO at:

Credit and Investments Ombudsman Ltd

PO Box A252

South Sydney NSW 1235

Toll Free:     1800 138 422

Email:   info@cio.org.au

Website:      www.cio.org.au

You may also wish to contact ASIC to discuss your complaint and/ or your concerns. You can contact ASIC on its freecall Infoline 1300 300 630.

In accordance with Regulatory Guide RG126 and Section 912B of the Corporations Act 2001, myAFS Pty Ltd has Professional Indemnity Insurance in place which covers the work done for it by its representatives and employees.

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